Refund policy

We value our customers' satisfaction and strive to provide high-quality and satisfactory products. Below is our exchange policy for products:

1. Exchange Period: 

You can request to exchange unused innerwear products within 14 days of receiving your order. All items must be in their original condition, unused, and include all original tags and instructions.

2. Exchange Procedure:

Please contact our customer service team and inform them of your desire to exchange or return a product. You will need to provide your order number and product details.

Exchanges can be arranged by delivering the product to a designated address or scheduling a pickup through our approved courier service.

All exchanged products must be in their original condition, unused, and include all original tags, instructions, and packaging.

3. Exclusions:

We cannot exchange products that have been used or damaged for reasons unrelated to quality.

Shipping fees or additional charges may apply to exchanged items based on company policy.

Please note that additional terms and exclusions may apply to the exchange policy for innerwear products. For full details, please refer to our terms and conditions available on our website or contact our customer service team for further assistance.

 We reserve the right to amend this exchange policy at any time. Customers will be notified of any changes made to this policy.

We hope this policy is clear and comprehensive. If you have any questions or concerns about our exchange policy, please reach out to our customer service team for assistance.